2018 ec300 starting issues! Wtf.

[Steveheritage]

I picked up my ec 300 Early July to find that none of the starter issues have been dealt with? Wtf? I thought Gasgas had this figured out
And why wouldn?t they make sure it was all set before selling it?
I contacted the dealer and they offered to send me the upgraded ground cable and said I might have to send my CDI yo have it sent out to correct the starting issue. And this comes at the peak of riding season. I think gas gas should send the proper fix!!! Has anyone else have had to deal with this issue??

 

[john r b]

Guessing your in the states? Take it back to the dealer to have the repairs done. I'm sure not what you wanted to hear.

 

[Steveheritage]

Unfortunately the dealer is a 6hour drive one way

 

[Steveheritage]

Yes in Massachusetts

 

[Stoby]

Sucks

Steve"s my friend that I got into riding gassers . I feel like a jerk as he bought a new bike that I recommended from a dealer I recommended also. He's had a few issues and they all could have / should have been avoided. He is not a bike wrench or super enthusiast just a regular guy thinking he bought a new bike to avoid the hassles of owning an old one . My new Sherco starts right up every time I hit the button .His bike wont button start cold and only when it wants to warm. He has the bike I wanted but I'm kind of glad I didn't buy..... Yet. I can honestly say my Sherco has been trouble free . Steve can't say that about his gasser. I'll see what 2020 brings?

 

[Jakobi]

Perhaps Stoby could spin some spanners for you Steve?

I'm in Australia and just bought a new EC250. I have not started it yet, but I also know my dealer has not done any reflashing/upgraded cabling. I will probably run a nice beefy cable from the battery to the starter to provide a solid earth path, and hope that is all it needs. I also have a YZ kick starter I'll be putting on the lass. I don't mind using me leg and if they had of offered a kick only model I would have gone that route!

 

[AZRickD]

My dealer did the cable mods and reflashed the ECU.

Starts and runs fine.

 

[Steveheritage]

Thanks for the advice Jakobi!
I have no problem turning wrenches having been a certified diesel mechanic for years. Chris is a great friend and thinks I forgot how to turn a wrench! I still have a gg 2001 ec250 and the reason I up graded primarily was for the suspension and the button, I prefer the kick but In Technical terrain even know the bike lugs great sometimes you still make life easier with the button, besides you should always get what you pay for! Regardless of preference!

 

[cbutler]

I would call Mark at GoFasters

 

[Jakobi]

Thanks for the advice Jakobi!
I have no problem turning wrenches having been a certified diesel mechanic for years. Chris is a great friend and thinks I forgot how to turn a wrench! I still have a gg 2001 ec250 and the reason I up graded primarily was for the suspension and the button, I prefer the kick but In Technical terrain even know the bike lugs great sometimes you still make life easier with the button, besides you should always get what you pay for! Regardless of preference!

I agree entirely!!

I'll let you know how I get along with it.

Anyone else in Australia source their upgraded cables through the dealer/distribuer networks? Or just went and picked some up off your own back?

 

[Gasser Nate]

I agree entirely!!

I'll let you know how I get along with it.

Anyone else in Australia source their upgraded cables through the dealer/distribuer networks? Or just went and picked some up off your own back?

I've made my own, I should have sent some cable up with the master cylinder!! I have metres of the stuff. I prefer to crimp and solder. Not many manufacturers do though.

 

[CDN Rick]

I picked up my ec 300 Early July to find that none of the starter issues have been dealt with? Wtf? I thought Gasgas had this figured out
And why wouldn?t they make sure it was all set before selling it?
I contacted the dealer and they offered to send me the upgraded ground cable and said I might have to send my CDI yo have it sent out to correct the starting issue. And this comes at the peak of riding season. I think gas gas should send the proper fix!!! Has anyone else have had to deal with this issue??

It is certainly unfortunate that you're having some issues.. My '18 has been perfect from day 1. Always starts every time from dead cold or hot. I've yet to use the kickstarter with over 1500km's on it..

However, The recommended repair by your dealer should fix the issue. The new GasGas/Torrot company has been fantastic about facing issues head on. And they've released a tech bulliten and an ECU reflash for this problem that has fixed the issue for everyone I've heard of having it.
Simply replace the battery cables as per supplied by GasGas and send your ECU for a reflash and you should be good to go. They had my ECU reflashed and back in my hands within the week when I sent it to them. It's admirable that GasGas is facing this small glitch head on instead of ignoring it or pretending it hasn't happened like so many other companies have done with similar problems.

 

[Jakobi]

Easy enough to source some locally! Cheers Nate

 

[fred99999au]

I've commented on the facesook site about the 2019 model featuring a new electric leg and asked if it is still decorative like the 2018 model is.

Im about to replace the solenoid as the same model is used on about a thousand yamahas.

 

[Cox76y]

I'm going the route of replacing them myself. Last warranty issue the bike was in for almost 8weeks. I'm reluctant to take it back to get the thicker cables when it's something I can do myself.. Tried speaking to the dealer about it but very hard to get calls returned.. I was under the impression that all 2018 models in Australia had the 2019 tune in the cdi. If so then its not the answer as mine still spins but will not start the engine. First kick of the kick starter however sees it start straight away.

 

[CDN Rick]

I've commented on the facesook site about the 2019 model featuring a new electric leg and asked if it is still decorative like the 2018 model is.

Im about to replace the solenoid as the same model is used on about a thousand yamahas.

Good job being a ass about it then..

You know the vast majority of riders have had no problem with their E-starts right? and those that did had their problems disappear with new cables and a reflash.. Why not post a comment on their facebook site commending them for dealing with the problem head on and taking some initiative.

 

[CDN Rick]

I'm going the route of replacing them myself. Last warranty issue the bike was in for almost 8weeks. I'm reluctant to take it back to get the thicker cables when it's something I can do myself.. Tried speaking to the dealer about it but very hard to get calls returned.. I was under the impression that all 2018 models in Australia had the 2019 tune in the cdi. If so then its not the answer as mine still spins but will not start the engine. First kick of the kick starter however sees it start straight away.

Let us know how it goes replacing the cables.

 

[gasgasman]

I'm closing this thread.
This issue has been rehashed several times.
And, the fixes well documented.

Thank you
gasgasman.