Did you ever do something dumb and then have your girlfriend ask you why you did it?
And you sort of sit there, trying to think of a good answer?
And there just isn't one?
I hate when that happens.
-dean
Nothing takes the past away like the future -K&D
Nice! I've done this to my wife, my mom and dad, my brother, my coworkers, my boss...Need I go on?
On a serious note, I'm sure I will be beat up for this posting but this is a business and I'm sure what GG does is what everyone else does: They spec their parts, source it, random sample it, and ship (along with the rest of the assembled parts) to the customer. Where they likely differ is the random sampling is likely less than the larger companies as their pockets are not as deep. GG needs to make money or break even in the long run so, for better or worse, money IS a consideration. Take a look at the Japanese companies: The largest and most funded of the companies have the "highest" level of quality (be it real or perceived) and their reputation goes down in order of size (H-Y-K-S). Japan has a culture of honor and quality that extends into their business but their Quality Assurance testing of suppliers is still needed to catch "statistical anomalies". Suzuki likely having the least amount of spare cash has the lowest perceived "quality" dating back to the seventies (being a vintage dirt bike guy all of the old Suzukis I've had needed the most amount of attention even for relatively unused bikes...Point being is that I do have a sample size so I'm not "making things up"). KTM is made by a culture that puts an emphasis on engineering and performance (their kind of performance, not necessarily yours). They also own many of their major suppliers which cuts down on the amount of supplier Q.A. testing folks they need. WP Suspension, if I recall correctly, is a KTM company now and how many years did it take for them to get suspension that was acceptable to the masses? KTM is a fine company and they make a great product but they occasionally have problems like they statistically should.
What's the point of all of this rambling? GG like other small companies in other businesses from a statistical standpoint will suffer from occasional supplier problems. In the expedited time to fill GG US's "surprise" large order for 2010 and 2011 models, GG and their suppliers likely rushed through their processes of QA and assembly and we are seeing the results with what folks are seeing in their forks, power valves, and carb variances. Excuses? No. Reality? Yes. Unfortunately, since I've been buying "off brands" since 1979 that is what occasionally happens. My first bike was a 1979 Can Am Qualifier and it had Marzocchi forks. They were not that good and "Terry Fork Kit Company" sold entirely new damper rods for the forks and for other brands to fix it. Marzocchi for years has suffered from occasional quality control problems but if you get a good set, they work very well (sort of like a Ferrari).
AzRick asked a valid question but I doubt there will be an answer as that would be an admittance of some sort of liability (remember, this is a business) for a shortcoming. These situations should be where a good dealer steps in and becomes the forefront of the phrase "the buck stop here" and they work the problem. Furthermore, according to the GG manual I just looked at under the US importer's website, there looks to be a warranty and a process to address defective items for a period likely to be six months after the purchase. A defective damper assembly would likely be a candidate for warranty work according to my reasoning. Yes, I'm aware of all the postings and arguments about "time, money, convenience, should be, shouldn't be", etc and I'm not trying to dismiss your points. I'm just saying that things "are what they are" with smaller companies and there is likely a process to address the majority of shortcomings found on a sampling of the GGs. That's the price we sometimes pay for not following the crowd like those riding those popular red bikes. Oh, by the way, a riding partner "wanted to ride" one of those big red 450x's and got one only to have the automatic decompression mechanism fail causing a loss of power and eventual near stranding while riding deep in the mountains. It turns out there was a service bulletin/recall on the part. So with all of their resources, culture, and reputation they have the same type of problem. I never saw one word about it on the websites or in the magazines. That riding partner is now riding a new GG 300 and loving it except for getting the jetting dialed to perfection! Sorry for standing so long on the "soap box'!
Eric